Godfrey Group Facilities:
Our story, missions & culture
A family-run North Wales business, set up in 2015 to bring building maintenance and commercial cleaning under one roof.
Our story
Godfrey Group Facilities began in 2015 as a family-run business bringing building maintenance and commercial cleaning together under one team. We are still headquartered in Denbighshire, North Wales.
Growth since then has been fast and steady, and we have kept investing in the people and systems that make it sustainable.
We keep a close eye on where the cleaning and facilities management sectors are heading, and we are quick to adopt technology that gives clients better visibility of the work. The result is flexible, practical solutions built around each client's operation, so Godfrey Group becomes part of how their sites run rather than just another supplier.
What started as a small local operation is now an established name in the sector, built on consistent service, strong client relationships and a willingness to use technology in ways others have not.
Along the way, we were named in the 2019 Fast Growth 50 and shortlisted for Business of the Year at the Daily Post Business Awards 2021.
Today we work across the whole of the UK, cleaning and maintaining everything from single offices to large multi-building sites. Every contract is scoped to the site, so the service fits around your operation rather than the other way round.
Our history
Andrew Godfrey founded the business, and it became a true family company when Louisa and Laura Godfrey joined him.
Andrew's background in construction and facilities shaped the original offer in 2015: building maintenance and commercial cleaning, delivered by one team.
The business grew out of an office in Denbigh until 2023, when we bought Pool Park Estate in Ruthin, now home to our head office.
Andrew remains Managing Director, and his ambition for the company is as strong as it was on day one. The business has kept growing since it started, and we intend to keep raising the bar for the sector.
The business is founded
Our first work included a housing association contract, local authority work, shopping centres and small NHS contracts.
First hospitality contracts
We won our first hospitality work locally in Talacre, then expanded north to the Lake District and south to Newquay.
Named in the Fast Growth 50
Steady growth brought new contracts in Yorkshire, Norfolk and the Midlands, and we were listed in the 2019 Fast Growth 50.
Covid and lockdown
The pandemic was hard on everyone. We furloughed staff and stayed in regular contact with employees and clients, while Andrew researched what reopening would demand, knowing cleaning would be top of every business's list.
Daily Post Business Awards finalist
We were shortlisted for Business of the Year at the Daily Post Business Awards 2021. Our reputation carried us through the pandemic, and we helped clients reopen to guests safely and in a controlled way.
National reach
2022 cemented our place as the only national housekeeping provider in the UK. We won contracts on the Isle of Wight and became the only company contracted to support two Center Parcs sites.
Laura and Louisa join the business
Laura joined with a business degree from the University of Liverpool, and Louisa brought 15 years as a head teacher and fluent Welsh. Her experience played a direct part in winning another housing association contract across north and mid Wales.
Three ISOs and a first Scottish client
We opened 2025 by achieving ISO 9001, ISO 14001 and ISO 45001 after months of hard work. It was a record year for new clients, with partnerships alongside Hoseasons and Landal, and our first park in Scotland gave us genuinely national coverage.
What comes next?
We are lucky to have a team who take real pride in their work. We have refreshed our website and photography and, most importantly, built the Godfrey Group app, which brings reporting into one efficient system, streamlining check-ins and verifying remote cleans.
Our missions & values
Godfrey Group Facilities is built on a belief in community, and that runs through our culture, our values and our policies.
Every service we deliver should be efficient, reliable and professional. Our technology means nothing gets missed and progress is reported electronically. Every employee is treated fairly, their ideas are respected, and they are trained to the specific requirements of the sites they work on.
We are open to change and keen to push beyond how the industry has always worked, using new technology to move the business forward in ways other providers have not yet explored.
For all the technology, integrity, honesty and hard work remain at the heart of the business, along with a commitment to giving back to the communities we work in.
We take on and fully train apprentices, giving young people in the area valuable skills for life. We create opportunities for people with disabilities to build careers and reach their potential, and we take the Equality Act seriously: discrimination has no place in our business, and equal opportunity is the standard.
We also work with back-to-work agencies to employ people who have been out of work long term, giving them stable employment, a better standard of living and a route back into work.
Searching for reliable cleaning solutions?
Speak to one of our experienced team in Welsh or English today.
Latest news & insights
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